If you are in an emergency
Call your country's emergency number. Koruya's support team cannot respond to emergencies.
Frequently asked questions
Is Koruya an official warning system?
No. Koruya brings together information published by official agencies and scientific sources; it does not replace official warnings or emergency lines. Always follow announcements from the authorities.
Does it cost anything?
Disaster information and the emergency tools are free and need no account.
Does it work without internet?
Map packs you downloaded, your saved details and the guides open without internet. New disaster information and messages to your family need a connection.
Do I need an account?
No. You can use Koruya without one. Features such as the family group and moving your details to a new phone need an account.
Which languages?
The app is in 10 languages: Turkish, English, German, French, Spanish, Arabic, Russian, Portuguese, Hindi and Chinese. This site is in Turkish and English for now; the other translations are on the way.
How do I delete my account?
In the app, go to Profile → Account → Delete account. If you cannot use the app, follow the steps on the account deletion page. Delete account
I found a bug. Where do I report it?
Use Help and support in the app, or email us at support@koruya.app
Contact us
- Supportsupport@koruya.app
- Privacy and personal data requestsprivacy@koruya.app
- Security vulnerability reportssecurity@koruya.app
- Legal noticeslegal@koruya.app
Is a service having trouble? Check the service status: status.koruya.app